Sandford English provides a personalized subscription service that allows our members to access English Language lessons and learning resources (“Sandford English content”) streamed, delivered or downloaded over the Internet to personal computers and other devices.
1.1. Your Sandford English membership will continue until terminated. To use the Sandford English service you must have Internet access and a computer or mobile device with an up-to-date browser, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).1.2. We may offer a number of membership plans, including special promotional plans. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your Sandford English membership by visiting our website and clicking on the “Account” link available at the top of the pages of the Sandford English website under your profile name.
2.3. We will charge the membership fee for the next billing cycle to your Payment Method at the end of the free trial period unless you cancel your membership prior to the end of the free trial period. To view the membership price and end date of your free trial period, visit our website and click the “Billing details” link on the “Account” page.
3.3. Updating your Payment Methods. You can update your Payment Methods by going to the “Account” page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).
3.4. Cancellation. You can cancel your Sandford English membership at any time, and you will continue to have access to the Sandford English service through the end of your billing period. Payments are non-refundable and we do not provide refunds or credits for any partial – month membership periods or unwatched Sandford English content. To cancel, go to the “Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page. You will not have access to any content o the Sandford English site, including lessons you have used once your membership has ended.
3.5. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply to subsequent billing cycles only following notice of the change(s) to you.
4.3. The Sandford English service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of Sandford English content.
4.5. The quality of the display of the Sandford English content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD availability is subject to your Internet service and device capabilities. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching and reading Sandford English content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your Sandford English ready device.
6.5. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.
29 November, 2019